7jata Privacy Policy — Your Data, Your Rights

Introduction and Scope

This Privacy Policy ("Policy") applies to all personal data collected by 7jata in connection with the operation of the 7jata platform accessible at https://7jata.vip ("Platform"). It applies to all registered players, visitors to the Platform, and any person who contacts 7jata through our support channels. By using the Platform, you acknowledge that you have read and understood this Policy and that your personal data will be handled in accordance with its terms.

7jata is committed to protecting your privacy and processing your personal data fairly, lawfully, and transparently. This Policy describes what data we collect, why we collect it, how long we retain it, and the rights you have over your personal information. If you have any questions about how your data is handled, please contact us at [email protected].

Personal Data We Collect

7jata collects personal data that you provide directly, as well as data generated automatically through your use of the Platform. The following table summarises the main categories of data we collect and the purpose for which each category is collected:

How We Use Your Personal Data

7jata processes your personal data only for specified, explicit, and legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was collected. The purposes for which we process your personal data include:

• Account creation, management, and authentication — to register your player account, verify your identity where required, manage your profile, and authenticate your sessions securely.
• Processing deposits and withdrawals — to receive deposits via bKash, Nagad, Rocket and Upay and to process withdrawal requests back to your registered mobile wallet.
• Delivering gaming and betting services — to operate the games and sports betting markets on the Platform, calculate outcomes, settle bets, and maintain game history records.
• Responsible gaming compliance — to monitor gaming behaviour for indicators of problem gambling, enforce self-exclusion requests, apply deposit limits, and comply with our responsible gaming obligations.
• Customer support — to respond to your support enquiries, resolve complaints, and maintain records of communications for quality assurance and dispute resolution purposes.
• Platform improvement and fraud prevention — to analyse usage patterns, detect and prevent fraudulent activity, improve platform performance, and protect the security of the Platform and all players.

Legal Basis for Processing

7jata processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity — processing required to perform the contract between you and 7jata (i.e. to provide platform access, manage your account, and process transactions).
• Legal obligation — processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting duties.
• Legitimate interests — processing carried out for the legitimate interests of 7jata (such as fraud prevention, platform security, and service improvement) where such interests are not overridden by your data protection rights.
• Consent — where you have provided specific, informed consent to a processing activity (for example, receiving promotional emails or SMS). You may withdraw consent at any time by contacting [email protected].

Sharing of Personal Data

7jata does not sell your personal data. We may share your personal data with third parties only in the circumstances described below, and only to the extent necessary for the stated purpose:

• Payment service providers — mobile wallet operators (bKash, Nagad, Rocket, Upay) receive the minimum transaction data necessary to process your deposits and withdrawals. These providers are bound by their own privacy obligations.
• Game and technology providers — licensed game studios (such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe) receive anonymised session data required to operate and audit their games on our Platform.
• Regulatory and law enforcement authorities — where required by applicable law, court order, or lawful government request, 7jata may disclose personal data to relevant authorities in Bangladesh or other competent jurisdictions.
• Fraud prevention and security partners — where necessary to investigate suspected fraud, money laundering, or other illegal activity, data may be shared with specialist third-party security and compliance service providers under appropriate confidentiality agreements.

All third parties with whom 7jata shares personal data are required to maintain appropriate technical and organisational measures to protect that data, and are prohibited from using it for any purpose beyond that for which it was disclosed.

Payment Data and Financial Privacy

When you make a deposit or request a withdrawal on 7jata, your mobile wallet identifier (such as your bKash or Nagad number) and transaction amount are shared with the relevant payment service provider solely to process that transaction. 7jata does not store full mobile wallet account numbers on its servers beyond the minimum reference data required for transaction reconciliation and fraud monitoring.

All financial transaction records are retained for a minimum period as required by applicable law for anti-money laundering and financial crime prevention purposes. Players may request a statement of their transaction history by contacting [email protected]. Such statements are provided for personal account management purposes only and must not be shared with third parties.

Cookies and Tracking Technologies

7jata uses cookies and similar technologies on the Platform. Cookies are small data files placed on your device that help the Platform function correctly and allow us to analyse how the Platform is used. We use the following categories of cookies:

• Essential cookies — strictly necessary for the Platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against CSRF attacks. These cannot be disabled without breaking core platform functionality.
• Functional cookies — remember your preferences (such as language setting) to improve your experience on return visits. These can be disabled via browser settings, though some platform features may be affected.
• Analytics cookies — anonymised data about how you interact with the Platform (pages visited, session length, navigation path). This data is used solely to improve Platform performance and does not identify you personally.

7jata does not use third-party advertising or behavioural tracking cookies. You may manage or delete cookies via your browser settings at any time. Disabling essential cookies may prevent certain parts of the Platform from functioning correctly. For information on how to manage cookies, refer to your browser's help documentation.

Data Retention

7jata retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply: account data and gaming activity records are retained for a minimum of five years from the date of account closure; financial transaction records are retained for a minimum of five years from the date of the transaction; support communications are retained for two years from the date of the last interaction; and technical/log data is retained for a maximum of twelve months.

Where personal data is no longer required for its original purpose and no legal retention obligation applies, 7jata will securely delete or anonymise that data. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and platform improvement purposes. You may request information about the specific retention period applicable to your data by contacting [email protected].

Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 7jata. To exercise any of these rights, please submit a written request to [email protected]. 7jata will respond to all valid requests within 30 calendar days of receipt. We may need to verify your identity before processing your request.

• Right of access — you may request a copy of the personal data 7jata holds about you, together with information about how it is being processed.
• Right to rectification — you may request correction of any inaccurate or incomplete personal data held about you. You may update basic account information (such as your contact number) directly in your account settings.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to legal retention obligations.
• Right to restriction of processing — you may request that 7jata limits how it uses your personal data in certain circumstances, for example while a dispute about data accuracy is being resolved.
• Right to object — you may object to processing of your personal data where it is based on legitimate interests. If you object to receiving marketing communications, you may opt out at any time by contacting [email protected].

7jata will not charge a fee for handling data subject requests in ordinary circumstances. However, if a request is manifestly unfounded or excessive (for example, repetitive requests), we reserve the right to charge a reasonable fee or to refuse to act on the request. We will notify you of our decision and the reasons for it within the required response period.

Data Security

7jata implements appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data at rest, access controls that limit data access to authorised personnel only, regular security audits and vulnerability assessments, and session-based authentication with automatic timeout.

Notwithstanding the measures described above, no method of electronic transmission or data storage is completely secure. While 7jata takes its data security obligations seriously and will notify affected players promptly in the event of a confirmed data breach affecting their personal data, we cannot guarantee absolute security. Players are also responsible for maintaining the security of their own account credentials, as set out in the Terms & Conditions.

Children and Minors

The 7jata platform is strictly intended for adults aged 21 and above. 7jata does not knowingly collect, process, or retain personal data belonging to persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on the Platform or provided personal data to 7jata without your consent, please contact us immediately at [email protected].

Changes to This Privacy Policy

7jata reserves the right to update or amend this Privacy Policy at any time. The current version of this Policy will always be available at https://7jata.vip/privacy-policy and will display the date on which it was last revised. Where changes are material — meaning they significantly affect how your personal data is processed or your rights in relation to it — 7jata will make reasonable efforts to notify registered players in advance via the contact information held on their account. Your continued use of the Platform after any revision to this Policy constitutes acceptance of the updated Policy. If you do not accept the revised Policy, you must stop using the Platform and may request account closure by contacting [email protected].

Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 7jata handles your personal data, please contact our support team at [email protected]. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 5 business days. For time-sensitive matters such as suspected data breaches or urgent erasure requests, please mark your message clearly and we will prioritise your enquiry. All privacy requests are handled confidentially by authorised staff only.